[alberg30] advice on system problem,please

[George Dinwiddie]

Marianne,

I would guess that your email is going through a firewall that scans
attachments for possible viruses.  Perhaps there is/was a virus in 
that document, or perhaps there's just a macro that it doesn't like.

 - George

> Marianne King-Wilson said:
> 
>  I need your help.  Some of you seem to have a depth of technical knowledge of
> computers that matches your Alberg technical knowledge.
> 
> Today I  apparently sent  an attachment with a filename.doc which
> changed at the recipient's end to this: filename16245DEFANGED-doc.
> 
> Similarly, received an expected file with its name altered in the same
> manner.  Scanned it before opening.
> 
> Symantec updated to May 23 did not detect any virus.  The recipient said the file
> was infected, but could not identify the problem.
> 
> Have you seen this, and can you recommend a fix if one is required,
> please.
> 
> Marianne King-Wilson

-- 
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  George Dinwiddie                                  gdinwiddie at min.net
  The gods do not deduct from man's allotted span those hours spent in
  sailing.          http://ourworld.compuserve.com/homepages/Alberg30/
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